Shipping policy
Thank you for shopping with Lazy Horse Gear! We're committed to getting your natural horse grooming products to you as quickly as possible.
Processing Time All orders are processed within [1-2] business days. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (United States)
- Standard Shipping: [5-7] business days
- Express Shipping: [2-3] business days
Shipping rates are calculated at checkout based on your order weight and destination.
International Shipping We ship to over 27 countries worldwide. International orders typically arrive within [7-21] business days depending on your location and customs processing times. Please note that customers are responsible for any customs duties or import taxes.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at lazyhorsegear@gmail.com within [7] days of the expected delivery date and we'll make it right.
Questions? Reach out to us at lazyhorsegear@gmail.com — we're happy to help!